Bank Account and/or Digital Wallet
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      1. GCEX Frequently Asked Questions
      2. Bank Account and/or Digital Wallet

      How do I add an additional digital asset wallet?

      Client Whitelisting Procedure and Initial Funds Transfer

      All client wallets must be whitelisted prior to sending the client crypto deposit instructions (Digital Assets SSIs) and accepting crypto deposits. 

      GCEX will only accept funds from a whitelisted wallet address owned solely by the client (the client should hold the private keys of their wallet) or held in a regulated custodian. 
       
      We will not accept funds coming from a centralised exchange (custodial wallets) as these services route withdrawals through an omnibus wallet of the exchange¹
      . 
      Whitelisting Procedure: 
      1) Proof of wallet ownership of the assets according to the type of wallet

      Type of Wallet

      Example²

      Proof of Ownership Accepted
      Regulated custodian (fixed wallet) Hex Trust, Komainu, 
      Bitpanda Trust, Genesis,
      Fidelity, etc.

      Signed declaration of ownership or email 
      confirming the wallet ownership from the 
      custodian.
      Private DeFI wallets (non-custodial wallet) Metamask, BitPay, Exodus,
      Zengo, Blockchain.com 
      DeFI wallet, etc.

      Video recording of your wallet app showing: 

      • name of the wallet provider
      • wallet registered name (or company name)
      • assets supported by the wallet
      • full wallet address 
      Private Hardware wallet 
      (non-custodial wallet)      		 Ledger, Trezor

      Wallet as a Service (non-custodial)

      		 Fireblocks

      The Compliance team will reserve the right to request additional information if any of the proof provided is not clear. 
      2) Follow the process in XplorPortal to add your crypto wallet or bank account to whitelist: Demos with instructions can be found here
      3) Compliance Team will process the request and confirm the wallet is whitelisted in our systems.
      4) Conduct a small transfer to GCEX to the Digital SSIs provided before sending further funds. 

      The Client Services team will contact you in order to proceed with the minimum transfer amount.

       

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      1 Note that most exchanges such as Binance, Coinbase, Kraken, etc. offer custodial services, although some exchanges do offer separate standalone non-custodial wallet apps. 
      2 The wallet provider names mentioned in the table are for informational purposes; GCEX does not recommend any of these wallets in particular.